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HomeBusinessTrack subscriptions ‘shrinking’ in the United Kingdom? That doesn’t scent proper…

Track subscriptions ‘shrinking’ in the United Kingdom? That doesn’t scent proper…


The latter part of ultimate week wasn’t a in particular amusing duration to be the CEO of a significant tune corporate (or, certainly, of Spotify).

On Friday (June 17), a file from shopper survey platform Kantar started inspiring international headlines that carried moderately grim information for the worldwide tune business.

The file’s have an effect on didn’t prevent at media headlines.

Common Track Team‘s marketplace cap fell through over $4 billion on Thursday (June 16), in line with YCharts knowledge. Spotify’s tumbled through $1.45 billion at the identical day. Warner Track Team‘s dipped through just about a complete billion greenbacks.

Funding analyst provider Exane BNP knew the place to indicate the finger. It urged that, when it comes to UMG’s Thursday percentage fee tumble, “a damaging Kantar file used to be an element at the back of the weak point”.

Kantar’s Worldpanel file gave the impression to spring out of its Leisure On Call for survey platform, which in the United Kingdom quizzes 12,000 folks each and every quarter, along some other 2,500 new subscribers to leisure media.

The most recent file’s devastating conclusion?

That “over 1 million tune subscriptions” have been cancelled in calendar Q1 this yr in the United Kingdom, with “short of to save cash being cited through 37% of shoppers as the explanation”.

That for sure doesn’t sound… sure.

Particularly while you imagine that Kantar put out a in a similar way damning file about UK shopper cancellations of Netflix‘s subscriptions in Q1. And that, in a while afterwards, NFLX admitted that it had misplaced 600,000 web subscribers globally in Q1 2022, and now expects some other 2 million web subscriber loss in Q2.

Nonetheless, we need to say that components of Kantar’s newest file – for sure the doom-laden media and investor response to it – have left MBW a little bit perplexed.

Our long-term readers expectantly know and agree with MBW’s protection sufficient to remember the fact that we’re now not precisely shy in telling you when streaming subscriber expansion is slowing down in key markets.

Nor are we non-believers within the prospect that macro-economic components – particularly inflation, which simply hit 9.0% (!) in the United Kingdom – may additional slow down will increase in streaming subscription numbers in 2022.

However the concept that web subscriber figures in the United Kingdom are turning damaging? That the business is shedding web subscribers?

That doesn’t scent slightly proper.

For something, 1,000,000 UK subscribers quitting their tune products and services in a given quarter is… in truth more or less anticipated.

Previous this month, Spotify gave a 4 hour Investor Day presentation in New York. We sat via all of it. As a result of we’re soldiers.

In that presentation, a number of essential numbers have been printed for the primary time (together with, topically, the truth that Spotify’s consumer expansion in Latam seems to be slowing down).

In opposition to the top of the Investor Day, Spotify CFO, Paul Vogel, took to the level and delivered an up to date quantity on a vital metric for the ones people who watch SPOT like hawks: Churn.

Aka: the volume of paying subscribers who go away the provider in a given per 30 days duration.


Vogel printed that, previously few years, Spotify had noticed “sturdy aid” in its churn charges, which – as Spotify has these days (June 20) showed to MBW – are calculated on a per 30 days foundation.

Vogel claimed that during 2017, Spotify’s international per 30 days churn fee used to be 5.5%, and that this had decreased to 3.9% through 2021.

What’s extra, famous Vogel (see under), Spotify’s churn fee in “advanced markets” (together with the United Kingdom) fell to simply 2.4% on the finish of 2021.



Again to the Kantar file.

Consistent with Midia Analysis (cited in the newest BPI Yearbook), the United Kingdom had 26.5 million paying tune streaming subscribers on the shut of Q2 2021. And that quantity used to be up from 25 million in This autumn 2020.

At that fee of expansion (+1.5m each six months), you’d be expecting the United Kingdom marketplace to be housing someplace round 28.9 million tune streaming subscribers on the shut of Q1 2022 (i.e. the quarter during which Kantar’s file displays).

(Track biz insiders let us know the up-to-date UK tune streaming subscriber quantity, together with Circle of relatives Plans, is nearer to 32 million these days, in mid-Q2.)

Bet what occurs while you observe Spotify’s decreased per 30 days churn fee in “advanced markets” (2.4%) to 28.9 million tune subs in the United Kingdom on the finish of Q1 2022?

What number of UK-based folks would you are expecting to be unsubscribing from tune streaming products and services each and every month by the use of those numbers?

The solution: 693,600 folks, monthly. Or 1.8 million folks each and every quarter.

That’s extra than the million unsubscribes Kantar reported. For an overly standard quarter in the United Kingdom – in line with a churn fee so small, Spotify is beaming about it.


In case you haven’t labored it out – and we’re positive you’ve since you’re good-looking, and sensible, and also you’ve were given this some distance down the item – “churn” isn’t of huge worry to tune pros and traders, as long as the business is seeing web expansion in subscribers each and every quarter.

i.e. If extra new individuals are changing into subscribers each and every month than are leaving products and services like Spotify, then the total choice of subs helps to keep on ticking up. And subsequently the amount of cash sloshing again into the tune trade additionally helps to keep emerging.

Kantar’s million UK-unsubscribes quantity, then, don’t in point of fact seem to mirror a “shrinking” of the United Kingdom paid-for streaming marketplace in Q1, in any respect.

It’s in truth totally consistent with same old streaming churn (particularly if those million un-subscribers then pass directly to re-subscribe to another provider, possibly by the use of a tempting telco fee deal, within the following quarter).

On the other hand, Kantar’s survey conclusion additionally is going one additional, suggesting that the choice of new tune subscribers in the United Kingdom “dropped to under 1% of the inhabitants in [Great Britain] in Q1 of 2022”.

The file then conclusively states: “With inflation emerging to 9% in the UK and additional rises in the price of dwelling anticipated, the emerging cancellation charges of tune subscriptions is proof that British families are beginning to prioritise the spending in their disposable source of revenue.”

(One explicit component of Kantar’s survey, through the way in which, turns out outright wobbly: The company’s file suggests that probably the most primary causes beneath 35s [in the UK] are making plans to cancel [music subscriptions]…. come with now not a large sufficient collection of tune, too many commercials or having technical difficulties”. Too many commercials? On ad-free tune subscriptions? Eh?!)


So, the one query that in point of fact issues right here: Was once the amount of UK streaming subscribers nonetheless rising in Q1 or now not?

Via all accounts, sure, it used to be.

On Friday (June 17), we interviewed Imagine CEO and founder, Denis Ladegaillerie, for a function within the upcoming factor of MBW’s Track Industry UK mag.

Imagine has excellent explanation why to be gazing the United Kingdom intently presently; now not handiest did the corporate develop 30.9% YoY globally in Q1, but it surely’s simply employed a brand new chief for its UK trade, Alex Kennedy, and not too long ago landed its first No.1 UK Album with Don Broco’s Superb Issues.

We requested Ladegaillerie in regards to the Kantar figures – and the concept that the United Kingdom subscription marketplace used to be “shrinking” in Q1 – and it’s truthful to mention he used to be as bemused as we have been.

“There’s not anything that we’re seeing presently that signifies an important drop off in [UK music market] subscriber expansion numbers,” mentioned Ladegaillerie. “Each and every month, we run all of our marketplace projections [against actual market data in terms of] paid subscribers – circle of relatives plans, particular person plans and many others. We’re lovely excellent at forecasting!”

He added: “We nonetheless assume we’re going to enjoy double-digit expansion in paid subscribers in the United Kingdom in 2022.”

“There’s not anything that we’re seeing presently that signifies an important drop off in [UK music market] subscriber expansion numbers.”

Denis Ladegaillerie, Imagine

Ladegaillerie certified that, even inside of this prediction, Imagine is expecting a possible YoY slowdown in UK paid subscriber expansion in the second one part of this yr, with cost-of-living being an element.

Ladegaillerie additionally famous Imagine’s appreciation of the truth that financial downturns have traditionally had a damaging have an effect on on international promoting revenues, which will have penalties for the tune business as 2022 progresses.

However the concept that the United Kingdom subscription marketplace has “contracted” in Q1? He’s now not having it. And he’s now not by myself.

One senior main file corporate supply instructed MBW previous these days: “The Kantar file isn’t in line with exact knowledge from the DSPs, which display that UK subscriber numbers keep growing and that engagement on all tiers stays sturdy.”


So what of the ones tune traders and analysts who have been sufficiently freaked through Kantar’s numbers ultimate week to start out making use of them to international tune business forecasts?

They may in finding the next numbers attention-grabbing.

For tune biz knowledge geeks like MBW, a few in point of fact helpful issues have come from Common Track Team floating at the Amsterdam inventory alternate in September ultimate yr.

A type of helpful issues is that this: UMG now splits its quarterly recorded tune streaming earnings out into two publicly uncovered classes: (i) Subscription; and (ii) Non-subscription (i.e. ad-funded).

Beneath you’ll be able to see how UMG’s quarterly subscription (and non-subscription) recorded tune streaming revenues have carried out – and the way they’ve grown / declined – in Q1 of the previous two years.

  • The primary chart is of UMG’s recorded tune subscription earnings leads to EUR, as reported;
  • In an try to clean out forex fluctuations, the second one chart is of UMG’s recorded tune subscription earnings effects switched over to USD , at moderate quarterly EUR-USD charges supplied through the Eu Central Financial institution.



Specializing in the USD-converted charts, we will be able to see that during Q1 2022, UMG’s recorded tune subscription streaming earnings grew through $19 million quarter-on-quarter, which used to be roughly the similar margin of expansion it noticed in the similar Q-on-Q class in Q1 2021 (+$20m).

A very powerful takeaway RE: Kantar file panic: UMG’s recorded tune subscription streaming earnings with ease grew in Q1. It didn’t decline. It didn’t “shrink”.

We must additionally consider: Spotify posted a 2 million international web achieve in paying subscribers in Q1, in spite of the web loss of round 1.5 million subscribers in Russia in the similar quarter.

And Spotify is now projecting some other international web achieve of +5 million paying subscribers (quarter-on-quarter) in Q2 (from 182m to 187m), a bunch it didn’t really feel the wish to modify at its Investor Day.



Spotify’s CEO and founder, Daniel Ek, used to be requested at SPOT’s Investor Day about Spotify’s choice to not lift its particular person Top class tier’s per 30 days fee in fresh quarters.

His answer nodded to the present macro-economic / inflationary headwinds going through the tune marketplace, and in addition made connection with Netflix’s web subscriber loss in Q1.

Suggesting that Spotify had the ability to boost costs at a definite level at some point, Ek mentioned that his corporate these days presented “a fantastic value-to-price ratio” to shoppers – however used to be running in “a macro setting which may be very unsure right now”.

He added: “I in my opinion take a look at what’s took place within the video streaming trade and I’m wondering to myself if that business didn’t get forward of itself.

“As a result of frankly, sure, it did build up costs, but it surely’s additionally now discovering itself ready the place it’s tougher and tougher to seek out long term expansion.”Track Industry International



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